Digitalization of the physical space
Tailored products and services
New technologies for
Technology has changed our society. Almost any financial center has technology devices that generate an immense amount of user data. This may help financial organizations to design:
Customer behavior patterns
Data abstraction models to deal with data from different devices
Metrics to improve efficiency in financial service sales agents
Banks can take advantage of AI and predictive analytics to have a better understanding of what is happening in their branches and why, to plan their strategies accordingly.
The combination of new technologies with real-time data collection offers banks the opportunity of establishing new personalized consumer experiences.